Quality and regulation
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Quality and regulation
Trust should be supported by clear evidence. Here you can understand our regulation, read the inspection findings and follow independent records.
CQC overall rating: Good
The Care Quality Commission's current public profile for Queensway Homes Ltd shows an overall rating of Good and a report publication date of 30 April 2022. The inspection took place in March 2022.
Safe, Effective, Caring and Responsive were rated Good. Well-led was rated Requires improvement. Use the official CQC link to read all findings and check for updates; selected positive findings do not replace the full report.
What the CQC inspection recognised
The report described respectful support that encouraged independence, staff familiarity with people's preferences and plans informed by individual assessments. These are historical inspection findings, rather than a new assessment of today's service.
Understanding the scope
CQC regulates the personal-care activity within its remit. Its rating is not a rating of every property or an endorsement of every service description on this website.
Our company record, local-authority information and care-directory profiles offer other ways to check information. A directory entry or government record does not itself mean a body endorses Queensway Homes.
Your experience matters
Questions, compliments and concerns help identify what needs attention. You can give feedback directly or raise a complaint using the contact route on our feedback page.
You can also tell CQC about your experience. CQC uses information to inform its regulatory work; it does not normally investigate or resolve an individual's complaint for them.
