Accessibility and help using this website

Reading and navigation

You can use your browser's zoom and text settings to make pages easier to read. The website is designed to adapt to smaller screens and support keyboard navigation, visible focus and clear form labels.

Our design target is the Web Content Accessibility Guidelines version 2.2 at level AA. A target is not a claim that every page and external service has been independently certified.

Ask for information another way

If you need a telephone explanation, a different format or help making an enquiry, call +44 7882 285163 or use Email Us Securely. Tell us what information you need and what would help you use it.

You can ask someone you trust to contact us with you. Please avoid sending medical information merely to explain an accessibility preference.

Report a barrier

Tell us which page or control caused difficulty, what you were trying to do and, if you know, the browser or assistive technology involved. Include a safe way for us to reply.

External sites, documents and services may have different accessibility arrangements. If a linked service creates a barrier, let us know so we can discuss another way to get the information you need.

Continuing improvement

We review accessibility alongside changes to the website. Findings, practical alternatives and improvements should inform this statement. Please contact us about a problem rather than assuming you must work around it alone.