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Support Workers
Bank / Zero-hour Contract

Birmingham · Supported living

Make a difference in the everyday moments. Support adults living in Queensway Homes’ supported-living houses with choice, dignity and independence.

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Care colleagues discussing support

The role

Bank support workers provide flexible cover in Birmingham. Work may include everyday practical support, personal care and companionship within agreed responsibilities and individual support plans.

  • Listen to each person and support their choices, privacy and independence.
  • Help with daily routines, practical skills and meaningful activities in line with the person’s support plan.
  • Work respectfully with colleagues and communicate concerns promptly.
  • Follow safeguarding procedures, maintain appropriate records and work within your training and responsibilities.

What we are looking for

A caring, reliable approach; clear communication; respect for people’s differences; and a willingness to follow training, policies and safe ways of working. Tell us about relevant experience and transferable skills in your application.

Bank working arrangements

This is a bank / zero-hour opportunity with no guaranteed hours. Available shifts, pay, training requirements and individual working arrangements will be discussed by HR before any offer is agreed. Applications are welcomed on an ongoing basis.

Fair and safe recruitment

Applications are assessed against the role. Reasonable adjustments can be discussed privately. Any offer is subject to satisfactory identity, right-to-work, employment-history and reference checks, together with the appropriate DBS and other checks for the duties. Please do not send these documents at this initial stage.

Apply online

Fields are required unless marked optional. Please allow time to complete the form: it does not save a draft. We use your information for recruitment; read our applicant privacy notice before applying.

1. Your contact details
2. Availability and work eligibility

This question does not guarantee sponsorship. Any offer is subject to appropriate right-to-work checks; please do not send a passport or share code here.

3. Employment history
4. Qualifications and experience
5. References

Give two professional referees, including your most recent employer where possible. Include name, role, organisation, work email or phone and how they know you. If you cannot provide two, explain why so HR can discuss alternatives. Please tell referees before sharing their contact details; do not use a relative.

6. Review and declarations

Please do not put health information, criminal-record details, bank details or identity documents in this form. Relevant pre-employment checks are handled separately at the appropriate stage.

Prefer to apply by email?

Complete a short security check to reveal our HR email address. Then use your own email app to send your CV and covering letter, with “Bank Support Worker” in the subject. Include your availability and a full employment history with explanations for gaps. HR may request further application details.

Please attach only recruitment information: do not include identity documents, bank details or sensitive health information. Email attachments are sent through your email provider, not uploaded to this website.

Need help or another format? Call 0121 451 1464. Read our applicant privacy notice.