
Independence means different things to different people. It may involve doing something yourself, making a decision with support, or choosing when and how someone helps.
Make room for everyday choices
Choosing what to wear, planning a meal or deciding how to spend an afternoon can all matter. Support should give people time and accessible information to express their preferences.
Staff should work with the person rather than assume what they want. Some people prefer conversation; others use pictures, gestures, communication aids or help from someone who knows them well.
Build around familiar routines and strengths
Everyday activities can offer opportunities to practise skills and stay involved. Preparing food, managing household routines and taking part in community activities can be considered within an agreed support plan.
The aim is to find a useful balance between assistance and the things the person wants to do for themselves. Any activity should take account of their preferences, abilities, assessed needs and agreed arrangements.
Keep the conversation going
What matters can change over time. Regular conversations can help people say what is working, what they would like to try and where they need a different kind of support.
At Queensway Homes, we start by listening. If you are exploring support for yourself or someone you care about, contact the team to talk about preferences, assessment and possible next steps.
Talk to Queensway Homes
Explore support, ask a question or share feedback with our team.
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